Software as a service (SaaS) is an industry that is thriving. Therefore startups keep joining the hype in building a SaaS company. A step-by-step guide to starting one is here. Look on.

To get a thorough understanding of what a SaaS company is, knowing that SaaS itself is a strategic technology is essential. Companies already in SaaS:

• Opened up new markets
• Create earnings streams
• Bring a stable and recurring income model

But to stay ahead of the competition, you need to build a strategic SaaS company as compatible with the robust integration capabilities of today’s Web services; it keeps up with the basic offer and must be accessible at any time and place using any web-enabled device.

Company objectives

It defines clearly the business requirements and targets. The business goals will guide your team in initiating infrastructure design and selection of components. Investigate the discovery process, and perform it. Your SaaS application is the core of your enterprise. This is why understanding the intricacies of your on-demand offering is essential.

Team Selection

As stated previously, SaaS is non-traditional software. For this reason, build a team with expertise in multiple technologies such as system and application management, network and security management, change control expertise, and design infrastructure.

Integrate a monitoring solution

A monitoring solution forms part of the design infrastructure to make sure all components work. Here are key components of SaaS that should periodically send status reports such as hardware, operating systems, application layer.

Establish a support system

A SaaS company should set up a Network Office Center (NOC) for an enterprise. It works as a monitoring station that performs correlations between the alerts triggered and appropriate responses. NOC improves the health and performance of SaaS, too. It should function according to a set of policies and procedures. The Alert must be validated by the NOC. Then determine the appropriate response and set it out.

Document and manage the solution

Technical writers have an important part to play in documenting the entire infrastructure. Use collaborative instruments in the documentation such as Confluence. Additionally, it should be available within a centralized knowledge base.