Start a project
Tell us what's breaking, not what you want built.
One reply from an engineer, not a sales desk — usually the same working day. If a spreadsheet is still the right answer for you, we will say so.
- Studio
- 5th Floor, Abhinandan Royale, Bhatar Road, Surat 395007
- Business
- business@softieons.com · +91 95106 80663
- Hours
- Mon–Sat, 10:00–19:00 IST
01 — THE BRIEF
What happens after you send it.
01
We read it properly
Same day, usually within a few hours. If something is unclear we ask by email rather than booking a call.
02
A scope, not a sales deck
What is being built, what is not, in plain language — plus a timeline and a price against it.
03
One call with the engineer
Thirty minutes with whoever would build it, to poke holes in the scope before anyone signs.
04
Weekly, in the open
One call a week, a link to what works so far, and no invoice that arrives as a surprise.
02 — THE STUDIO
Come to Bhatar Road, or don't.
STUDIO HOURS
Monday to Saturday, 10:00–19:00 IST. Closed on public holidays in Gujarat.
RESPONSE TIME
Briefs answered the same working day; a full scope within two.
SUPPORT
Existing clients: WhatsApp the studio number — answered outside hours for anything down.
OVERSEAS
UK and Australia clients: we hold review calls in your hours, not ours.
GSTIN
24ATLPJ7720L1ZE — invoices are GST compliant and issued in INR.
CAREERS
CVs to business@softieons.com with the role in the subject line.
03 — BEFORE YOU ASK
The six questions every first call starts with.
A catalogue site sits far below a CRM build, so we price per scope rather than publish a rate card. You get a fixed number against a written scope before anything starts.
A website or catalogue typically four to eight weeks; an app or CRM three to five months depending on integrations. The scope names the dates.
Yes, for commissioned work — repository, credentials and deployment notes are handed over. Licensed products stay ours; you license the software.
Often. We audit what exists first and tell you honestly whether it is cheaper to fix or replace. Both answers happen.
Regularly — the UK and Australia. Review calls run in your time zone and handover documentation is written for people who cannot walk over to a desk.
A named engineer and a delivery lead, both on the weekly call. Nothing is subcontracted out of the studio.